Talk to a person
hello@feelnoticed.comAnything — bugs, billing, complaints, ideas, "how do I do X." The founder answers personally. Usually within 24-48 hours.
Privacy questions
privacy@feelnoticed.comSame inbox, different label. For data export requests, deletion questions, or anything about how we handle your information.
All systems running
No known issues. If something seems broken from your side, please write — it's probably specific to you and worth looking into.
Common questions.
I forgot my password / can't sign in
We use sign-in links instead of passwords, so there's nothing to forget. On the sign-in screen, enter your email and tap "Send sign-in link." You'll get an email within a minute or so — tap the link from your phone and you're in.
If the email doesn't arrive: check spam, then try again. If it still doesn't work, write to hello@feelnoticed.com.
How do I change my email address?
Open the app, go to Connect → Account → Profile.
You can update your email there. We'll send a verification
link to the new address before switching it over.
How do I delete my account?
Two ways:
- In the app:
Connect → Account → Privacy & data → Delete account. One tap, done within 24 hours. - On the web: Use the deletion page if you can't sign in or have already uninstalled.
How do I cancel my subscription?
Cancellation is handled by Apple or Google, not by us — but it's still simple.
On iOS: open the app, go to Connect → Account → Subscription → Cancel.
The app will deep-link you directly to your Apple subscription
settings.
On Android: same path, deep-links to Google Play subscriptions.
Your access continues until the end of the current billing period, then stops cleanly. No clawback, no penalty.
I want a refund
Refunds for App Store purchases are processed by Apple at reportaproblem.apple.com. Google Play refunds are at play.google.com.
If they decline and you still feel the refund is reasonable, write to hello@feelnoticed.com and we'll process it on our side anyway. We'd rather refund you and part on good terms than argue about it.
How do I pause my subscription?
In the app: Connect → Account → Subscription → Take a break.
Pick 30, 60, or 90 days. We'll go quiet — no pushes, no presence.
When the pause ends (or you tap "come back early"), everything
resumes.
Important: pausing the app doesn't pause your Apple/Google subscription billing. We can't override that. If you want billing to stop, cancel instead.
I bought a subscription on iPhone but it's not showing on Android (or vice versa)
Sign into the app on the second device with the same account email, then on the paywall tap "Restore" in the top right. Your subscription should appear within a few seconds.
Note: Apple subscriptions work on iOS only. Google subscriptions work on Android only. If you want access on both platforms, you'll need to subscribe again on the second platform (we know this is annoying — it's a limitation of how Apple and Google handle subscriptions).
My sleep data isn't syncing
First, check that:
- Your wearable has actually synced with Apple Health / Health Connect (open your wearable's app to verify)
- You granted the app permission to read sleep data (
Connect → Sourcesin the app) - The data is recent — we read the past 30 days
If sleep data is in Apple Health / Health Connect but not showing in Noticed, pull-to-refresh on the Today screen. If still missing after that, write to us — there are some wearable-specific quirks we'll help you debug.
What wearables work with the app?
Anything that syncs sleep data to Apple Health (iOS) or Health Connect (Android) will work. Confirmed in testing:
- Apple Watch (via Apple Health)
- Garmin (via Health Connect on Android, Apple Health on iOS)
- Fitbit / Google Pixel Watch
- Samsung Galaxy Watch
- Amazfit / Zepp
Should also work with anything else that syncs to those platforms — Oura, Whoop, Polar, Withings — though we haven't tested every device. If yours doesn't show up, write to us with the device name and we'll help debug.
No wearable? Phone-based sleep estimation via Apple Health works, and manual logging is always available.
Can I export my data?
Yes. Connect → Account → Privacy & data → Export my data.
You'll get a JSON file with all your sleep, training, meal,
chat, and memory data, emailed to you within a few minutes.
The coach said something weird / wrong / unhelpful
It happens. The coach is powered by a language model, and language models occasionally get things wrong.
Two things to do:
- In chat: tell the coach directly that something was off. It'll adjust, and your correction informs future conversations.
- Tell us: long-press the message, tap "Report." We see these reports and use them to improve.
If something the coach said feels actually harmful (not just wrong), write to us right away.
I want a feature you don't have
Tell us — but with a caveat. This product is built around restraint. Some features we deliberately won't add (streaks, scores, daily targets, calendar surveillance, etc.) because they'd break the brand promise.
If your request fits the philosophy, we want to hear it. hello@feelnoticed.com, include as much context as you want.
The app crashed / froze / is misbehaving
Force-close the app and reopen first — that fixes 80% of issues. If it persists, tell us the device (iPhone 15 Pro, Pixel 8, etc.), the OS version, and what you were doing when it happened. Screenshots help.
We get crash reports automatically (anonymized), so chances are we already know about a bug if it's a common one — but your specific context is valuable.
What does the coach actually do with my data?
Reads it to coach you. Never sells it. Never shares it with third parties for advertising. Never used to train AI models outside your own account.
The technical short version: sleep and chat data sit in our database (Neon, encrypted at rest). The coach reads them to generate today's recommendation and chat responses. Anthropic runs the language model under a no-training agreement on our API tier. Full breakdown at /privacy.
Is this for me if I have a medical condition?
Noticed is a wellness tool, not a medical device. It doesn't diagnose, treat, or prevent any condition. If you're managing something — sleep apnea, depression, an eating disorder, anything — talk to your doctor about whether tracking sleep and journaling fits your treatment.
We don't take medical-grade signals seriously enough to be a replacement for medical care. Use Noticed for what it is: a friend who pays attention to your sleep and helps you think out loud.
I'm having a mental health crisis
Please reach out to a crisis line, not us:
- US: 988 (call or text the Suicide & Crisis Lifeline)
- UK: Samaritans at 116 123
- EU: 116 123 (free, multilingual)
- Anywhere: findahelpline.com has localized numbers
This app is not a substitute for a crisis line. The coach will surface these resources if you tell it you're in crisis, but please don't wait — call directly.